And, as we said, we’re not Orbitz® or Expedia® or Travelocity®.
Orbitz® says they represent 40,000 hotels worldwide. Now that’s a lot of hotels to be involved with. We represent the five Haciendas in Yucatan, Mexico and other charming hotels in the state of Oaxaca. We know all the hotels very well and we have the opportunity to visit each other from time to time. We know the general managers, the people at the front desk, the reservations manager. We and our hotel colleagues stay in close touch with each other in order to serve you better. It’s a mutual commitment we’ve made.
And Expedia® says that it reaches more than nine million travelers each month. Well, that’s a lot of people to care about. We only reach people like you who are interested in coming to visit us here in Mexico - staying at one of the beautiful Haciendas. The truth is, we don’t have enough rooms to host 9,000,000 people in a century.
We don’t sell advertising on our sites, we don’t leave cookies on your site or ask you to sign in and become a member (of what, we were never sure). We don’t have flashing lights or banners. We make our way by doing a good job of serving you the way people used to do. We always try to be clear and direct and to practice good computer manners.
Although we are not the Starwood company, we have promised them and the Hacienda staff to do our best in representing them in a way that carries forward their tradition of excellence.
Our company, Zapotec Tours / Zapotel, is made up of good hearted, hard working people both here in Mexico and in the United States. Thanks to the internet, our offices are in touch with each other dozens and dozens of times a day - planning for your comfortable stay.
So, we’re a company well suited to our purpose and we’re a staff that understands and appreciates people who are interested in comfort, luxury and 5-star service when they are traveling.
As a small, strong company and we can serve you well because we can act quickly and, at the same time, carefully. And what’s vitally important is the spirit in which we do it; a spirit of attentiveness and basic human concern. We’re really sharp where it counts and we’re always trying to be friendly in our approach.
So, we invite you to come visit us and to use our services. We have good, knowledgeable people in the U.S. to take care of reservations and confirmations, special requests and other arrangements. They take care of the internet security and banking and they do it right. And they do it on time. They’re good at it. They enjoy this sort of thing. We count on them and so can you.
And you can count on the Haciendas' staff to take care of you once you arrive. And they will. Come down and enjoy the Yucatan and the Haciendas. The staff awaits your arrival.
One last important note: We and our families appreciate your business and your trust.
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